Get in Touch with Us
Your questions and feedback are important to us. Feel free to reach out for any inquiries or assistance. We’re here to help you navigate your analytics journey with tailored solutions.
Frequently Asked Questions
Some common questions we receive from our members...
You can turn your raw data into interactive dashboards, track key metrics and get instant answers from your own AI assistant.
With DashLabs, you can build dashboards to monitor performance, analyse trends, segment customers and forecast future outcomes all in one place.
Within InsightEngine, your personal AI assistant then takes it further, allowing you to ask questions, generate reports and uncover insights on demand.
No manual analysis, no complexity, just clear insights to help you make better decisions, faster.
Our membership tiers unlock access to varying levels of analytics tools and features. Each tier is designed to suit different needs, and our bolt-ons can be purchased separately, regardless of your membership, allowing you to customise your subscription to best fit your organisation.
Yes, we take data security seriously. Our systems are equipped with advanced security measures to ensure your data is protected and compliant with all relevant regulations.
With an InsightEngine membership you can upload new data to each of your saved dashboards by visiting the data management section underneath the MR Insights chat for each dashboard.
A template file can be downloaded from the Data Management section of each dashboard which contains all of the fields that were present in the initial file you uploaded during dashboard creation.
We offer various support options including FAQ resources, email support and direct WhatsApp messaging to assist you whenever you need help.
There is also a video guide below to help walk you through the process of building, saving, editing and querying a dashboard.
You can upload your data as an XLSX or CSV file within DashLabs to build your dashboard.
Subsequent uploads can be done in the same format and template documents can be downloaded from the Data Management section underneath each saved dashboard for additional help.
You can update or cancel your membership anytime via your account settings. If you need help, our support team is always available to assist.
You’ll get clear, actionable insights tailored to your data. This includes trends, performance drivers, anomalies and growth opportunities.
From tracking KPIs to identifying what’s working (and what isn’t), your dashboards and AI assistant surface the insights that matter most for your business.
Your personal AI assistant will answer any of your questions to give you the insights to all of your data needs.
We serve a wide range of industries, including finance, retail, healthcare, and more. Our solutions are adaptable to fit your sector’s specific needs.
Minutes.
No more waiting around and delaying decisions – simply upload your data and your dashboards are ready instantly.
No you don’t need any technical skills.
MR Analytics Hub is built for everyone. Simply upload your data and your dashboards and insights are generated automatically.
You can explore your data and ask questions in plain English with your AI assistant handling the analysis behind the scenes.
Understanding your data has never been so easy!
Yes, your AI assistant can generate clear summaries and explanations of your dashboards on demand.
It highlights key trends, performance changes and important insights to help you quickly understand what’s happening and why.